Ways to pay at NativeDSD
Currently we are accepting payments through: Visa, Mastercard (+ many other cards), PayPal, and iDeal.
All sales include VAT when applicable. All prices are shown in EURO. If you are browsing our site outside the EU, the (estimated) price is also shown in USD below the EURO pricing. This is an estimate. The actual deducted amount will vary according to your payment method and financial institutions fees.
How to download a receipt or invoice for your purchase
You can view invoices from any order in your user profile:
- Navigate to "Order history". You will find the links to each receipt behind the order number.
If you do not see your address on the invoice, it is because you have not entered it in your settings:
- You can edit the Billing address and your VAT number in your account and then view/download the .pdf again wit the updated address.
What to do when a payment gets denied, or fails?
We are sorry, this happens sometimes. VISA and other credit cards sometimes use secondary authentication called 3D secure, and it certainly does help to set this up. We do not influence this process, because your card issuer provides this. If you do now know your secondary authentication details, please ask your bank for help.
- You could try adding your card to a Paypal account and checkout using Paypal. Simple. Easy. Safe. www.paypal.com, or
- Send us a note at firstname.lastname@example.org and we can help you to look deeper into this issue, perhaps your card was placed on the fraud-list due to too many payment attempt; we can resolve these kinds of issues easily.