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Signing in to the NativeDSD App

The NativeDSD Downloader uses email sign-in to keep your account secure and linked to your music library. Here's how to get started.

Option 1: Email Sign-In (Recommended)

  1. Download and install the latest NativeDSD Downloader for your platform (Mac, Windows, or Linux)

  2. Install and open the app

  3. Enter the email address linked to your NativeDSD account

  4. Check your inbox for a one-time authorization code

  5. Enter the code in the app to link it to your music library

The app guides you through each step, including a resend option if the code doesn't arrive right away.

Tip: If you don't see the code within a minute, check your spam folder or use the resend option in the app.

Option 2: Account Token

You can also sign in using a 6-character account token instead of email.

  1. Find your account token in your NativeDSD account dashboard

  2. Open the App

  3. Click the "Sign in with Token" button

  4. Paste the token in the box, and click the button to sign in.

Tokens renew periodically. If your token has expired, you can generate a new one from your account dashboard if you need to sign in again.

Still stuck? Contact our support team and mention your order number or account email address, and we'll help you get set up.

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